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Consultants for your most critical issues and opportunities

Our consultants offer expertise in diverse areas across all industries and geographies.

Leadership & Management

  • Coaching
  • Vision, Mission and Values
  • Change Management
  • Performance Management
  • Executive Development
  • Middle Management Development
  • Leading and Supervising the Front Line
  • Delegation
  • Motivation
  • Strategic Planning
  • Mentoring
  • Team Building
  • Self-Managing Teams
  • Meeting Management
  • Problem Solving
  • Decision Making
  • SWOT Analysis
  • Negotiation
  • Understanding Financial Reports
  • Project Management
  • Creative Thinking
  • Influencing Skills
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Human Resources

  • Staff Selection/Recruitment
  • Behavioural Interviewing
  • Psychometric Testing
  • Emotional Intelligence
  • Performance Management
  • 360 Feedback
  • Appraisals
  • Career Planning
  • Coaching and Staff Development
  • Personality Profiling
  • Job Design/Description
  • Job Evaluation
  • Affirmative Action
  • Industrial Relations
  • Employee Equal Opportunity
  • Employee Relations
  • Occupational Health and Safety
  • Outplacement Services/CV Writing
  • Cultural Diversity
  • Various tools including: DISC, MBTI, TMI, HBDI, LSI
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Personal & Professional Development

  • Career Management
  • Conflict Resolution
  • Assertiveness
  • Goal Setting
  • Business Writing
  • Plain English Writing
  • Train the Trainer
  • Train the Trainer Advanced
  • Presentation Skills
  • Media Presentation Skills
  • Communication Skills
  • Time Management
  • Stress Management
  • Professional Secretary
  • Office Administration
  • Personal Presentation and Grooming
  • Career Dressing and Wardrobe Planning
  • Style and Image Development
  • Etiquette – Business and Social
  • Mind Mapping
  • NeuroLinguistic Programming
  • Workplace Training and Assessment
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Sales & Marketing / Customer Service

  • Sales Skills
  • Psychology of Selling
  • Prospecting for New Business
  • Account Development
  • Key Account Management
  • Retail Sales
  • Telephone Sales
  • Telemarketing
  • Telephone Techniques
  • Handling Difficult Customers
  • Negotiation
  • Customer Service Communication and Culture
  • Customer Service Sales and Satisfaction
  • Call Centre Training
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Consulting Services

  • Financial Analysis
  • Procurement
  • Quality Assurance (TQM)
  • Training Needs Analysis
  • Business Planning
  • Project Management
  • Business Development
  • Organisational Surveys
  • Customer Surveys
  • Mystery Shopping
  • Instructional Design
  • Competency Based Training Packages
  • Self-Directed Learning Programs
  • Writing/Editing Services
  • Online Documentation
  • IT User Guides
  • Mediation
  • Organisational Restructure
  • Procedure Writing

Note: The Training Link’s service includes project management and the administration of contracts when forming strategic partnerships with clients. Speaking engagements can also be arranged for conferences and seminars.

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