Consultants for your most critical issues and opportunities
Our consultants offer expertise in diverse areas across all industries and geographies.
Leadership & Management
- Coaching
- Vision, Mission and Values
- Change Management
- Performance Management
- Executive Development
- Middle Management Development
- Leading and Supervising the Front Line
- Delegation
- Motivation
- Strategic Planning
- Mentoring
- Team Building
- Self-Managing Teams
- Meeting Management
- Problem Solving
- Decision Making
- SWOT Analysis
- Negotiation
- Understanding Financial Reports
- Project Management
- Creative Thinking
- Influencing Skills
Human Resources
- Staff Selection/Recruitment
- Behavioural Interviewing
- Psychometric Testing
- Emotional Intelligence
- Performance Management
- 360 Feedback
- Appraisals
- Career Planning
- Coaching and Staff Development
- Personality Profiling
- Job Design/Description
- Job Evaluation
- Affirmative Action
- Industrial Relations
- Employee Equal Opportunity
- Employee Relations
- Occupational Health and Safety
- Outplacement Services/CV Writing
- Cultural Diversity
- Various tools including: DISC, MBTI, TMI, HBDI, LSI
Personal & Professional Development
- Career Management
- Conflict Resolution
- Assertiveness
- Goal Setting
- Business Writing
- Plain English Writing
- Train the Trainer
- Train the Trainer Advanced
- Presentation Skills
- Media Presentation Skills
- Communication Skills
- Time Management
- Stress Management
- Professional Secretary
- Office Administration
- Personal Presentation and Grooming
- Career Dressing and Wardrobe Planning
- Style and Image Development
- Etiquette – Business and Social
- Mind Mapping
- NeuroLinguistic Programming
- Workplace Training and Assessment
Sales & Marketing / Customer Service
- Sales Skills
- Psychology of Selling
- Prospecting for New Business
- Account Development
- Key Account Management
- Retail Sales
- Telephone Sales
- Telemarketing
- Telephone Techniques
- Handling Difficult Customers
- Negotiation
- Customer Service Communication and Culture
- Customer Service Sales and Satisfaction
- Call Centre Training
Consulting Services
- Financial Analysis
- Procurement
- Quality Assurance (TQM)
- Training Needs Analysis
- Business Planning
- Project Management
- Business Development
- Organisational Surveys
- Customer Surveys
- Mystery Shopping
- Instructional Design
- Competency Based Training Packages
- Self-Directed Learning Programs
- Writing/Editing Services
- Online Documentation
- IT User Guides
- Mediation
- Organisational Restructure
- Procedure Writing
Note: The Training Link’s service includes project management and the administration of contracts when forming strategic partnerships with clients. Speaking engagements can also be arranged for conferences and seminars.
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